We are receiving emails and calls from managers and directors wondering what to do about addressing the coronavirus (COVID-19). Since our last post five days ago, things have changed and more changes are on their way. The expectation earlier today was that the Federal government would issue an emergency declaration resulting in a complete lock-down similar to other countries in Europe.
It didn’t happen today but we need to be prepared and do our part to ensure that condo residents are properly informed and that steps are taken to promote the safety and security of residents and owners. Most importantly, there are various steps condos can take to help to promote social distancing at this critical time.
Here are some things to think about implementing now:
- Shutting down all amenities
- Postponing all meetings
- Prohibiting the use of guest suites
- Elevator protocol (i.e. trying to limit the number of users)
- Encouraging residents to limit the number of visitors
- Owner/Management communication protocol
- Prohibition on transient rentals
- Delivery protocol (i.e. items being delivered directly to the units vs. left with concierge)
- Delaying construction projects, where feasible
- Advising owners/residents to consider delaying renovation projects in their unit
- Frequent communication updates to owners
- Advising owners/residents if there is a known case of COVID-19 (without disclosing the identity or unit of that individual)
We do not believe we are at the point where corporations should restrict dog walkers, cleaning services and other guests who enter buildings and do not recommend that security or concierge take it upon themselves to start posing COVID-19 related questions to anyone walking past the security desk.
Things are changing rapidly. A Crisis Prevention Group has been formed, spearheaded by Rod Escayola of Gowlings WLG.
- Sandy Foulds (Wilson Blanchard Management)
- Katherine Gow (ACMO)
- Rod Escayola / Graeme MacPherson (Gowling WLG)
- Denise Lash (Community Association Institute (Canada) /Lash Condo Law)
- Jason Reid (National Life Safety Group)
Our first Coronavirus in Condos Webinar will take place Wednesday March 18th at 7:00 p.m. Click here for details and register now to stay up to date on the latest recommendations for condos.
